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       Software Design


When the Route Expert project began, there were several design goals. The resultant package had to be easy to use, intuitive, fast, scalable, and support remote offices.  Here is how we met each of these goals:

  Utilizes A Windows-95/98 Compliant Interface

While other software solutions may "run" under Windows 95, Route Expert was designed from the ground up to take full advantage of the Windows 95 user interface. Technologies such as point & click, drag & drop, hierarchies, the ability to have multiple windows open at once for side by side comparison, copy & paste, and many more are included.

The system is easy enough to use that a beginning computer user can be trained in as little as 4 hours on most features, yet it is powerful enough to satisfy the needs of the most savvy power-users.

  True Client Server Architecture

Client/Server? What's that? While other Microsoft Access or FoxPro based solutions consider themselves to be Client/Server, the truth is THEY ARE NOT! Route Expert, however, IS!

The difference between a "flat file" database system such as Access or FoxPro and a Client/Server system such as Oracle or Sybase (Route Expert uses Sybase) can best be demonstrated with an example:

  • Lets assume that you have 1,500 sites. Your sales manager asks for a list of all the sites that are at bowling alleys. This request would be translated into computer-ease as "a list of all sites whose name contains the letters B-O-W-L".
  • In the Access or FoxPro scenario, the workstation submitting this request would then read each record from the database (all 1500 of them!) and check to see which have the letters B-O-W-L.
  • Does it work? Yes. Is it efficient? NO! Imagine if this workstation was remotely connected from 3 states away, or worse, via modem!! It could take an hour to process!
  • The same request, processed via Route Expert would happen more like this: a request for "a list of all sites whose name contains the letters B-O-W-L" would be submitted to a database engine which is running on your server. This request would then be processed and only the MATCHING records would be sent back across the wire to the requesting workstation. So, if only 10 records match only 10 records need to cross the wire, not all 1500! This request can be completed by Route Expert in seconds, even over a modem!
  • The SPEED & EFFICIENCY of a True Client/Server architecture will quickly become apparent. These speed and efficiency gains become more and more noticeable as the size of your business increases.

  Scaleable from a single workstation to 32+ workstations

We know from firsthand experience that a Payphone company can grow  very fast. To support your growth, Route Expert can scale from a single workstation to 32, 50, 100 or even more workstations!

Regardless of how big your company gets, we can support you!

  Efficiently Process 1 to 100,000+ Phones

If placed on the appropriate hardware, the Route Expert system will work just as well for a small company of 100 phones as it will for a company of 100,000+ phones.

Our foundation of a true Client/Server design allows this.

  Support For Remote Offices

Do you have multiple offices? Do you have sales, support or executive personnel that need to work from home?

Workstations that need to connect to Route Expert can be in different offices, different cities, even different states.

Connections to the database engine can be provided over Wide Area Networks (WANs).

We're the ONLY solution that can provide this flexibility!

  


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