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Powerful, Yet Intuitive Interface |
The user interface is one of the most important, and unfortunately one of the most overlooked, aspects of any software package. Careful design, combined with real world testing and feedback, has enabled us to develop a powerful, yet user-friendly and intuitive, user interface. Route
Expert utilizes a traditional hierarchy to effectively
manage all the information associated with operating a
pay phone route. |
The hierarchy begins with the account
level. This is the entity that has entered into the
agreement for pay telephone service. It can be an
individual such as Bob Jones or a business such as United
Artist Theaters. An account can then have an unlimited number of contracts and each contract can have
unlimited number of sites with an unlimited number of phones at each
site. |
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Utilizing this tree-like method of storing information allows the user to quickly and logically retrieve any information, regardless of its position in the hierarchy, at the click of a button. No more telling your customers that you'll research their question and return their call later. With Route Expert, your customer service representatives can respond to questions almost as fast as the customers ask them. This allows your company to save valuable time while instilling confidence in your customers.
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