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The Question section of Routexpert.com is broken up into two parts. Most of the basic questions are listed below for your review. If you are already a Route Expert customer please go to the Customer Question section. If you are still unable to locate the information you need, please feel free to contact IDS, or click on the HumanClick icon below for additional help. |
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| What
are the minimum system requirements to run the Route Expert software? Please review our system requirements page for all your network and PC requirements. |
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| How
many phones does Route Expert support? Route Expert currently supports 1 to well over 100,000 phones. |
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| Can
I have a free demonstration version of Route Expert? Yes. Please go to our download section and download your free demonstration version of Route Expert |
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| Does
Route Expert run on both Windows NT and\or Novell networks? Yes. Route Expert works on Wndows NT or Novell networks |
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| Does
Route Expert interface with my Payphone Manufacturers Software? Route Expert imports many major payphone manufacturer's polling data. Elcotel's PNM+ and Poll Quest, Intellicall's INET, and Protel's XNET are all compatible with Route Expert. |
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Does
Route Expert communicate with my payphones? |
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| How
much does Route Expert cost? Please review the Route Expert pricing guide for pricing details. |
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| Can
I add additional modules after my initial purchase of Route Expert? Yes. Route Expert can be upgraded at any time. |
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| Can
I add additional phone licenses after my initial purchase of Route
Expert? Yes. Route Expert can be upgraded at any time. |
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| What
does concurrent users mean? Concurrent users is the number of people logged into Route Expert at one time. You can have as many users as you require, but the concurrent user license allows you to only have a certain number of users logged into the program. |
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Data Solutions |
